OTP Bank Albania has concluded a very successful chapter for 2023, by being awarded from the prestigious magazine Euromoney with two new awards, as part of the evaluations of the Euromarket Leaders category for 2023: “Market Leader Corporate Banking”, as well as “Highly Regarded Digital Solutions”. These awards were communicated with great pleasure by the prestigious Euromoney.
With this new acknowledgment, both in the business service, as well as in the digitalization of banking services dimension, OTP Bank Albania strengthens its role as a dynamic and ambitious Bank, which has a clear vision for further success.
The Euromoney Awards, known as the “Euromoney Awards for Excellence”, are given by the financial magazine “Euromoney”, founded in 1969 and known for its in-depth analysis of the global financial industry. While the evaluation category “Euromarket Leaders”, is presented by Euromoney since 2022 as an innovative program, which accredits the performance of financial and banking institutions.
In regards to this evaluation, Mr. Ferid Shijaku, Manager of Business Banking Division, as well as Member of the Management Board at OTP Bank Albania, says: “Euromoney awards are recognized for their rigorousness and integrity being thus ranked among the most prestigious evaluations in the financial sector. For OTP Bank Albania, this award serves as a proof of the Bank’s commitment to high quality service and innovation, increasing thus its prestige and credibility in the local and international markets.”
The objective accomplishments, overcoming of challenges, development and sustainable growth, grant value to a financial institution, as much as other banking indicators that have been on the focus of other earlier, well deserved awards: ”Euromoney evaluates several indicators during the selection of the winners, such as: financial performance, innovation development rate, development of sustainable strategies and consumer satisfaction, which together have contributed in improving the overall performance of the Bank.” – continues Mr. Shijaku.
This acknowledgment awarded from Euromoney for OTP Bank Albania, is mainly attributed to the outstanding performance of the Business Division, whose expertise and focus transmits also the distinctive features, compared to the local market.
In this context, Mr. Shijaku further explains: “The Business Division of OTP Bank Albania is distincted from a personalized approach towards the corporate clients segment and also from the adaptivity of the financial products and services towards the specific clients’ demands. The strong customer service culture has ensured a high customer satisfaction level, in comparison to the banking system. Another distinction is the stability of the credit offer for corporate clients, both in terms of volume and process, by offering the clients predictability of their relationship with the bank. In addition, it is worth mentioning the use of the latest technologies in order to ensure adavanced digital solutions.”
Mr. Shijaku, pleasantly points out that the Business Division evolution in OTP Bank Albania, has been following a progressive line of development, through continuos improvement of the offer and services’ quality, in order to fulfill the changing requirements of the corporate clients in Albania. This progress has been developing in line with the Bank’s strategy, which has made considerable investments in terms of staff, technology, as well as products portfolio extension, in order to support growth and corporate clients’ operations, creating at the same time a transparent relationship and a proactive culture with them: “Our priorities include the transparency, listening of the client’s needs, offering tailored solutions and fast reaction towards their needs. But the main attribution for recieiving this prestigious award, belongs to all of the Business Division team. This collaboration is and yet remains crucial for the success of OTP Bank Albania. The Bank fosters a collaboration culture, where each memeber of the team contributes in achieving mutual objectives leading thus in fulfillment of major projects and winning a prize of such level.”
The future of OTP Bank Albania is promising to remain as dynamic and ambitious as the present, aiming to continue being a leading Bank in offering the corporative services in Albania. In the framework of its strategies, OTP Bank Albania has in plan to further extend the range of services, to invest in new technologies and perform with flexibility in accordance with the market trends, by supporting the growth of its corporate clients: “Our aspiration is that the customers envision OTP Bank Albania as their primary choice for transparency, tailored solutions and as their banking partner both in good and difficult times.” – concludes Mr. Shijaku.
OTP Bank Albania is part of the OTP Group headquartered in Hungary, which is one of the leading banking groups with the fastest growth in the Central and Eastern Europe region, with excellent positioning in terms of profitability, capital stability, and liquidity.
Proud for not only being part of OTP Group, but also a contributor of developing the banking sector in Albania with excellent results, OTP Bank Albania challenges towards perfection, planning towards horizons of success for the years to come!