ONLINE BANKING is the electronic banking service offered by OTP Bank for all its customers, individuals and businesses, accessible 24 hours a day, 7 days a week through 2 ways.
OTP Bank Albania is committed to taking all necessary measures to ensure the full continuity of Banking Services and at the same time to protect all its customers and employees.It is time to avoid physical contact as much as we can. OTP Bank offers Online Banking through which you can perform a series of transactions by phone or computer, free of charge such as;
Checking the balance of accounts, deposits, loans and bank cards
Payment of credit installment or credit card
Payment of utility bills and fines
Payment of tax liabilities
Application for opening a new savings account or card
Finding the nearest ATM
OTP Bank Albania offers 72 ATMs throughout the country where funds can be withdrawn or the balance can be checked.
All of our cards can be disinfected so we encourage you to clean them before or after using them in the ATM.
We have increased the use limit of Contactless Cards to 4500 ALL. With these cards you do not need to type in the PIN, simply pass it to the device to perform the desired transaction
If you decide to come to the branch, please take the following steps:
Keep proper distance from other customers
Avoid shaking hands, hugs and kisses
when coughing or sneezing, cover your mouth and nose with your elbow socket or a paper towel
Go home immediately or isolate yourself if you have flu symptoms or are not feeling well
OTP Bank Albania has taken a number of measures to prevent the spread of Coronavirus:
mandatory use of gloves and disposable masks for all employees;
sanitization at least twice a day for the branch and ATM premises;
Forbidden travel and job training at home and abroad
For any information / assistance regarding our Branches and services offered, please visit our website www.otpbank.al or contact the Quality Service Center at 0800 4848.