OTP Bank Albania, part of the OTP Group, entered the Albanian banking market in 2018, where Societe Generale announced the sale of its shares in Societe Generale Albania to OTP Bank, a process which was successfully completed in March 2019.
We took another significant step in July 2022 when OTP Group announced the completion of the Legal Merge between Alpha Bank Albania and OTP Bank Albania. As a result of this merger, we were able to further solidify our position in the Albanian market as the fifth largest player in terms of total assets and the third largest player in terms of customer loans in Albania.
Throughout 2022, we received an extraordinary news from the prestigious “The Banker” where we were acknowledged as “Bank of the year 2022”. This award is the best certification of our commitment to continuous development.
This is the second award that our Bank has earned, followed by Euromoney as the ‘Best Bank in Albania for 2022’ due to its exceptional financial performance and developments for the third consecutive year.
Since our last rewards, we have launched the first set of online banking enhancements, giving both business and individual customers’ access to a more sophisticated online platform. The amount of digital products, such as bill payment via QR code, digital signature, and card management, will increase thanks to a second round of upgrades that are now being developed. The bank has now started the implementation of another important project – a lending tool that will enable end-to-end credit flow management in a digital environment, and has also launched strategies related to the agriculture segment and home purchase loans.
Demonstrating the bank’s growing importance in the country, we have also been selected as Albania’s leading Eurobond issuer for the last decade.
Our goal is to build long-term, fair and transparent relationships with our customers. We serve our customers by supporting them in making the right decisions based on mutual trust and the pursuit of the best solutions. We are always looking for the best solutions for our customers, as this is the base for a highly motivated business environment and healthy long-term business relationships. We will continue to develop and recommend innovative solutions and customized products for effective and secure financial operations.
We have expanded our network with 56 strategically positioned branches. Our Bank also dominates the Albanian banking industry thanks to its network of more than 200 ATMs, which are thoughtfully distributed across the country.