OTP Bank

OTP Bank offers free banking services on self-service platforms.

All remote banking operations (Online Banking, ATM, Card) will be offered free of charge for a certain period until further notice.

In these days that require special care from everyone, every thought and action goes in function of
the safety of your health and the families of every citizen. This is the number 1 priority for all of us! Bank
OTP Albania is committed to take all necessary measures to ensure the full continuity of Banking Services and at the same time to protect all customers and employees of
saj.

OTP Albania Bank offers every service performed through online banking and in-house bank cards
free place, for all clients Individuals and Natural Persons.

Through Online Banking a series of transactions can be performed from the phone or computer;

Balance control of accounts, deposits, loans and bank cards
Carrying out transactions in LEK and EUR, inside and outside the country
Payment of credit or credit card installment
Payment of utility bills and fines
Payment of tax liabilities
Application for opening a savings account or a new card
Finding the nearest ATM, etc.

Transactions with all types of bank cards will also be free, at ATMs, POS and from March 17
2020, also online.

Also, OTP Bank Albania offers 87 ATMs throughout the country where funds can be withdrawn or
the balance is checked. All our cards are disinfectable so we encourage you to launder money
and after use at ATMs. We have increased the limit of use of Contactless Cards up to 4,500 ALL. with
these cards do not need to enter the PIN, just go near the device to perform the transaction
wanted. To locate ATMs near you, please click on https://otpbank.al/map-locations/.

“We will follow the decisions of the Governing and Regulatory Institutions and will implement them with
punctuality. We have started communications to explain every remote way to have
your funds and make the necessary payments. Our employees are monitoring
uninterrupted performance and this does not change, although in the current conditions “said the CEO of the Bank
OTP Albania, Mr. Bledar Shella in an online communication.

For any information / assistance regarding our Branches and the services offered, please visit the site
our website www.otpbank.al or contact the Quality Service Center 0800 4848.

We will succeed together!