Dear friends,
OTP Albania Bank welcomes the joint decision of the Prime Minister of Albania and the Governor of the Bank of Albania and is fully committed and ready to come to the aid of all its customers, individuals or businesses and in line with the situation will undertake all measures necessary to postpone the payment of the loan installments.
Under these measures, during this period, those individual borrowers and businesses, whose financial situation is deteriorating from the current situation, may request a deferral of up to 3 months, of the payment of their loan installments.
All of the above, who want to take advantage of this facility offered, to contact us and inform us by sending us a written request, electronically by email to info@otpbank.al, with an official letter from the branch where you have the relationship or in the head offices of OTP Albania Bank.
In cooperation with the borrower, OTP Bank Albania will evaluate the request and based on the specifics of the case, will provide the relevant solution.
OTP Bank Albania will evaluate all your requests very soon. OTP Albania Bank remains committed to providing all the necessary support in overcoming this difficult situation.
For any questions or ambiguities we invite you to contact via email info@otpbank.al or toll free at the Customer Service Center 0800 4848.
Thank you for your continued trust. We wish you and your families good health.
Heartily,
OTP Albania Bank