OTP Bank Albania has started to offer TeleDoc health service to all its employees. These are free consultations and visits in case of symptoms of Covid 19. Medical consultations will be conducted virtually through the Telemedicine service. Eno Naço, doctor at OTP Bank Albania explains that regardless of their location, the bank staff will receive Telemedicine service 24/7. ” This method aims to provide medical services by specialized doctors through the TeleDoc Albania application and will provide medical assistance to all employees at any time of the day, especially during the COVID 19 pandemic. We think that Telemedicine is the most fast for a virtual medical consultation with qualified doctors at any time, quickly and professionally. “This way, employees will also avoid the risk of spreading the infection through physical contact, travel, traffic and other time and financial costs,” Naço said.
Medical services with TeleDoc
TeleDoc Albania will support the Bank’s staff with trainings, workshops and webinars by certified first aid physicians (instructors), mental health experts and psychologists. Through Telemedicine, the Bank’s employees can benefit from medical visits, visits with specialist doctors for a second opinion, analysis, ‘espresso’ nurses at home, various ultrasounds, etc. Furthermore, it is announced that in the case of various campaigns, employees can also benefit from free examinations such as the month of ‘Pink October’, where 97 employees of the Bank had the opportunity to perform a free breast echo.
Benefits of Telemedicine
Although TeleDoc may seem strange to many people who listen to it, in fact according to Dr. Eno Naço, it is an effective service and that solves work quite quickly.
“Imagine your child getting sick in the middle of the night. We all know that if you are out of the regular hours of a polyclinic doctor, you will most likely end up in the emergency room waiting perhaps a few hours. “Telemedicine, through an online platform that operates 24 hours a day, 7 days a week, can be used by Bank employees at any time, and they do not have to leave home, as the consultation takes place in the comfort of their facilities,” further expresses the doctor. If we were to list the benefits of Telemedicine, this service could very quickly come to the aid of employees in some concrete cases; when there is a need for a doctor in a remote place, or when employees are in another country or city; for adjusting doses of existing medications as appropriate for elderly parents; for additional laboratory tests when necessary; for prescribing medications; to give advice for a healthy life; for virtual medical consultations how to manage a health emergency situation at home etc.
Embrace TeleDoc
The TeleDoc service has just been launched and has been welcomed by Bank employees. The use of the application has been frequent and even employees have consulted for their families, due to the needs highlighted by the COVID 19. Pandemic. According to TeleDoc reports, the day with the highest influx was 120 video-calls and 45 calls. Meanwhile, on an average day, 75 video calls and 22 calls are made. At the end of the conversation with us, Dr. Eno Naço shared some tips for the employees of OTP Bank, starting from the use of the mask to the food diet that will strengthen our immunity. “Using the mask in all the environments you frequent outside your home is essential. We must care for and maintain social distancing; to eat healthy by taking the vitamins needed to boost our body’s immunity as well as perform physical activity in nature. Wash your hands with soap and warm water for at least 20 seconds as often as possible during the day, or use a disinfectant; take care to ventilate work environments; to try to create a positive and motivating environment in the office (as good mental health is very important in such situations), ” says doctor Eno Naço, while emphasizing as important the careful follow-up of any advice given by the doctor for employees suspected of having COVID 19, as well as for colleagues close to them.